Shipping and return policies for RETRO ROTATION

Shipping Info

Attention! Dear customers from outside Germany!

"At this time, transport capacities to the US are considerably reduced. In light of this, special measures are required in order to maintain mail and parcel service. Please note that effective September 15, 2020, we will ship some products to the US via ocean freight until further notice. As a result, very lengthy transit times of at least 25 to 30 days should be expected. For destinations in the western United States or in remote regions, the transit time may be considerably longer." * ... (can affect other countries.)

Shipping fees include packaging, handling fees and postage costs.

CDs are sent uninsured. (Please contact me for other shipping options.)

Shipping within 7 days. Packages can take from 5 days to 5 weeks** to arrive (depending on the country of the recipient).

Heatwave is not responsible for any loss or damage during shipping and products will not be refunded. (excepted items with the term "insured shipping")

Please double check your shipping address when paying with Paypal. Returned packages for incorrect or inaccurate shipping address will be re-sent at your expense (total cost = the cost of return and new shipping).

* www.dhl.de/coronavirus-en
** currently longe

Return Policy

To reduce shipping costs, some items are offered as "uninsured shipping". No trackining is available on these items and no compensation if the package is damaged or lost.

RETRO ROTATION is not responsible for any loss or damage during shipping and products will not be refunded. (excepted items with the term "insured shipping")

Please double check your shipping address when paying with Paypal. Returned packages for incorrect or inaccurate shipping address will be re-sent at your expense (total cost = the cost of return and new shipping).